1. General Pollen Ventures Limited is committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal data in compliance with the Data Protection Act, 2019 of Kenya.

2. Information We Collect

• Personal Information: Name, email address, phone number (collected for checkout or account creation).

• Transactional Data: Details of products you have purchased and payment methods used (e.g., M-Pesa transaction codes).

• Technical Data: IP address, browser type, and operating system.

3. How We Use Your Data We strictly use your data for the following purposes:

• To process and deliver your digital orders.

• To comply with legal obligations (e.g., tax records).

• To send marketing emails (only if you have explicitly opted in).

4. Data Security We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, as mandated by the Office of the Data Protection Commissioner (ODPC).

5. Your Rights Under the Data Protection Act, 2019, you have the right to:

• Be informed of the use to which your personal data is to be put.

• Access your personal data in our custody.

• Object to the processing of all or part of your personal data.

• Correction of false or misleading data.

• Deletion of false or misleading data about you.

6. Cookies We use cookies to improve your experience. By using our website, you consent to the use of cookies in accordance with this policy.